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Posted on 20/05/10 07:59:38 AM |
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Pete
Body Booster Posts: 121 Reply  |
CS5 Crashes
Hello, Is anyone else finding that PS CS5 crashes everytime you select the type tool, or open a document with type in, on the mac? I've uninstalled and reinstalled but it's still doing it. Fortunately I still have CS4 installed and that works fine. |
Posted on 20/05/10 11:47:41 AM |
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tooquilos
Wizard of Oz Posts: 2918 Reply  |
Re: CS5 Crashes
It has happened twice so far to me also Pete while launching the Type Tool. I also have a Mac. Back in the dark ages of PC days, crashing was a common occurence. i thought it was a thing of the past but yea..experiencing it again with CS5 _________________ Dorothy: "there's no place like home!" |
Posted on 20/05/10 12:42:39 PM |
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Steve Caplin
Administrator Posts: 7068 Reply  |
Re: CS5 Crashes
This is new to me. I haven't had any Type-related crashes with CS5, on either my desktop or MacBook. I can only think it must be a type conflict that's causing the problem. If you can be bothered, try disabling any extra fonts you may have added - you can use FontBook to group them into manageable sets. This may solve the problem. |
Posted on 20/05/10 1:03:32 PM |
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Pete
Body Booster Posts: 121 Reply |
Re: CS5 Crashes
Well Anna, I guess it's the curse of the early adopters (I hear they've just got windows XP sorted now!) Big thank you Steve. I disabled all user fonts in font book and now it doesn't crash. Looks like I've got a bit of work organising all my added fonts and trying to pinpoint which ones caused the problems. Thanks again. |
Posted on 20/05/10 3:33:31 PM |
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Deborah Morley
Makeover Magician Posts: 1319 Reply  |
Re: CS5 Crashes
Hello, I haven't got CS5 yet, but I remember reading that Snow Leopard was crashing and when a certain font was disabled it stopped. Don't know if it's a coincidence. There were various threads on the Apple forums about it. |
Posted on 20/05/10 10:34:37 PM |
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Paul 2007 thru 2010
Lego Legend Posts: 361 Reply |
Re: CS5 Crashes
I've been using CS5 a lot on both Snow Leopard and Windows7 and it's been as good as gold. Not one crash. CS4 would crash randomly several times a day. I am more than please with CS5 |
Posted on 21/05/10 12:18:23 PM |
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tooquilos
Wizard of Oz Posts: 2918 Reply |
Re: CS5 Crashes
Yep..I had installed several fonts prior to it crashing. Its all clear to me now! LOL at Xp finally being sorted out. You're not too far off the mark Pete _________________ Dorothy: Toto, I've a feeling we're not in Kansas anymore |
Posted on 13/11/10 12:59:05 PM |
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Andrea abbott
* Posts: 10 Reply |
Re: CS5 Crashes
I use Mac snow leopard and havent had the problems with the type tool even with extra fonts install My problem seems to be intermittent and not related really to anything some times for no reason but after hours of work once i click the save as CS5 will just close GRRR its not every time its not when i have used a particular action its just random I now keep a file in my picture folder and keep saving work every 4 layers as PSD files just in case CS5 decides not to save Its annoying for instance it hasnt happened at all this week, but last week it happened 3 times |
Posted on 13/11/10 1:18:27 PM |
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Nick Curtain
Model Master Posts: 1768 Reply  |
Re: CS5 Crashes
I use CS5 on a PC and it's wonderful - ha ha ha |
Posted on 15/11/10 7:05:52 PM |
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Paul 2007 thru 2010
Lego Legend Posts: 361 Reply |
Re: CS5 Crashes
I have been getting weird things happening recently. It's happening on my Mac Pro and also MacBook Pro both running CS5 in 64 bit. Sometimes dialogue boxes cannot be dismissed. I can press escape, click on OK or CANCEL but it won't go. While the box is stuck on the screen I am able to click on the tool box and the layer palette and I can change to different tools. I have to do a force quit to get out of it. If I do the same thing again and get the same dialogue box, when it's working ok, I cannot click on anything outside of the box until I dismiss it. My left hand is always hovering over the CMD and S keys while I work. |
Posted on 16/11/10 08:03:49 AM |
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Steve Caplin
Administrator Posts: 7068 Reply |
Re: CS5 Crashes
That sounds more like a system graphics issue than a Photoshop problem - as far as Photoshop knows, the dialog has been cleared (or you wouldn't be able to change tools). Check to see if there's a driver update for you graphics card. Alternatively, try Disk Utility > Repair Permissions, which might just help to sort out the issue. |
Posted on 16/11/10 7:22:53 PM |
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Paul 2007 thru 2010
Lego Legend Posts: 361 Reply |
Re: CS5 Crashes
This particular lockup is 100% repeatable. I am trying to drag a layer from one open image to another. I get a warning about a colour profile mismatch and that is the box (this time) that is sticking. While I can click on other tools and see them highlight I cannot do much else. I will try your suggestions. Thanks |
Posted on 17/11/10 07:55:57 AM |
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Deborah Morley
Makeover Magician Posts: 1319 Reply |
Re: CS5 Crashes
Paul, Silly question but have you downloaded the latest 'patch' for PS? I was having a few problems with 3D before I downloaded it. |
Posted on 17/11/10 07:59:23 AM |
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Steve Caplin
Administrator Posts: 7068 Reply |
Re: CS5 Crashes
OK, this no longer sounds like a system error. If you always get the crash on colour profile mismatches, do you get the same problem when copying and pasting between the documents? If not, this might be a useful workaround in the meantime. It sounds to me, though, like a prefs problem. You need to locate the corrupted Photoshop prefs file, which will be a .plist file in your Library, and delete it. Photoshop will rebuild it on launch. |
Posted on 17/11/10 6:46:26 PM |
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Paul 2007 thru 2010
Lego Legend Posts: 361 Reply |
Re: CS5 Crashes
Thanks for the help. I have not downloaded any patches yet Deborah. I will have a look and see what's available. I tried copy and paste Steve and that was ok. I got the same warning but it let me click ok and it went away. I deleted the plist but that didn't help. This is the box that I get 
For now I can use your suggestion of pasting rather than dragging. I upgraded to Snow Leopard 1.6.5 from 1.6.4 yesterday but that didn't do anything either. |
Posted on 18/11/10 07:37:49 AM |
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Steve Caplin
Administrator Posts: 7068 Reply |
Re: CS5 Crashes
Paul, as a matter of interest can I just check - why are you working in sRGB? It's a narrow and clumsy colour space. Perhaps your Mac is trying to give you a hint! |
Posted on 19/11/10 9:45:11 PM |
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Paul 2007 thru 2010
Lego Legend Posts: 361 Reply |
Re: CS5 Crashes
A good question. I wish I had a good answer. It's not by choice. I've never paid much attention to colour spaces and use what ever the default happened to be. I do know that Adobe RGB is better, but I don't know all the ins and outs and feel guilty that I have never spent time learning about that side. |
Posted on 22/11/10 07:21:38 AM |
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Steve Caplin
Administrator Posts: 7068 Reply |
Re: CS5 Crashes
Colour space is a bit of a nightmare, and probably best ignored. But it is worth knowing that sRGB is a space defined by Microsoft and Hewlett Packard, which is intended to make business graphics look better under Windows. It's a very narrow, restrictive colour space, which really has no place in the Photoshop workflow. I strongly recommend changing your preferences so that new documents open in Adobe RGB. Especially if you're going to be printing your work, Adobe RGB will give very much better results - what you see on screen will be that much closer to what you end up with. |
Posted on 22/11/10 12:44:04 PM |
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Paul 2007 thru 2010
Lego Legend Posts: 361 Reply |
Re: CS5 Crashes
Thanks. If I do nothing else I will do that.  |
Posted on 10/01/11 9:32:23 PM |
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dejá_vu
Guest Reply |
Re: CS5 Crashes
I've experienced some crashes with always the same pattern: When my macbook awakes from sleep mode, puf! Photoshop crashes. I've sent a lot of error reports to Adobe and Apple and still don't have any clue on that. Well, it's time to be patient, i guess. _________________ There are men who struggle for a day and they are good. There are men who struggle for a year and they are better. There are men who struggle many years, and they are better still. But there are those who struggle all their lives: These are the indispensable ones. |
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